Company size

Industry

Healthcare

Region

USA

Website

www.virtua.org


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Virtua creates a more relevant search experience in record time with SearchStax

Virtua Health was using an outdated version of Coveo On-Premises search product to power its website search page which was no longer supported by Coveo. The goal of the project was to replace Coveo On-Premises by SearchStax for Sitecore, leveraging all of the modern search capabilities that SearchStax SearchStudio provides while keeping the user experience (look and feel) much the same.

Case Study Highlights

Challenges

  • Coveo On-Premises no longer supported
  • Customer needed to provide and maintain a dedicated server to power the search engine
  • No keyword(s) highlighted in the result cards
  • Pagination at the top, leading to a bad search experience
  • Facets were not dynamic, so facets with zero options were still being displayed
  • No facet options count on the left-side filters
  • No search analytics events being collected
  • No insight dashboards to empower marketing and business teams

Solutions

SearchStax for Sitecore is a plug-and-play solution, so after installing and configuring the Sitecore package in order to connect the Sitecore instance with the SearchStax search apps, it was a matter of performing a few tasks before having the new search page in place:

  • Replace Coveo with SearchStax
  • Leveraged SearchStax UI accelerator to speed up the project
  • Only 2 new Sitecore renderings were created
  • 7 new SearchStax computed fields were added

Results

  • The marketing team can now leverage analytics to create better and more relevant customer experiences
  • Less than 70 hours of Sitecore development were used to perform the changes in the code base and Sitecore
  • Around 10 hours of development were used to configure SearchStax search apps
  • Less than 20 hours of front-end development were used to give the search page the needed look and feel


Real-world Successes

Many can have technology "head" knowledge, but the Konabos team has the unique advantage of seeing your business goals and, using technology, translating that into real world successes. Best people, real world wins, all in modest budgets. It's an easy decision to make.

~ Joel - Owner - Windward Digital Media

Windward Digital Media Logo

True Partners in Every Sense

Konabos is not a vendor. They are a partner. In our partnership, there is a genuine concern for the individuals and our organization at American Bath Group.

Akshay and his team at Konabos have been instrumental in helping support and advance our digital platform. More importantly, they listen to what direction we want to go and offer options and solutions to us. They are true partners in every sense, and we're thankful for them.


~ Michael - Director of Marketing

American Bath Group Logo

Honest and Trustworthy

Konabos is like an extension of ABG's team. They are honest and trustworthy in highlighting ways we can better utilize our resources to save money.

~ Marc - CMS Systems Admin

American Bath Group Logo

Real-world Successes

Many can have technology "head" knowledge, but the Konabos team has the unique advantage of seeing your business goals and, using technology, translating that into real world successes. Best people, real world wins, all in modest budgets. It's an easy decision to make.

~ Joel - Owner - Windward Digital Media

Windward Digital Media Logo

True Partners in Every Sense

Konabos is not a vendor. They are a partner. In our partnership, there is a genuine concern for the individuals and our organization at American Bath Group.

Akshay and his team at Konabos have been instrumental in helping support and advance our digital platform. More importantly, they listen to what direction we want to go and offer options and solutions to us. They are true partners in every sense, and we're thankful for them.


~ Michael - Director of Marketing

American Bath Group Logo