Ken Gray - Senior CX Strategist
6 Feb 2023
Sitecore engagement technologies such as Sitecore Experience Platform (XP), Sitecore Experience Cloud (XC), Sitecore Personalize, Sitecore Search, and Sitecore OrderCloud (for eCommerce) can be used to help businesses understand their customers better and make data-guided decisions by providing detailed analytics and insights on customer behavior, preferences, and engagement.
By using Sitecore engagement technologies, businesses can gain a deeper understanding of their customers and make data-guided decisions that help to improve the customer experience, along with engagement and conversion rates.
No matter what version of Sitecore you're on, there are things you can do right now to improve your customers' experiences. Let us show you how.
Ken is a two-time Sitecore Strategy MVP (2019-2020) who has been working with the Sitecore platform for more than eight years. He has over 20 years of experience in business analysis, software development, content management, marketing, and digital strategy.
Ken’s passion for data-backed marketing and personalization along with his coaching and training abilities, aids Konabos in helping dozens of Content Authors and Sitecore Marketers improve their productivity and knowledge of Sitecore; thus maximizing each client’s Sitecore investment.
In short, Ken makes the complex toolset of Sitecore, simple.
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