Hugo Santos - Head of Search Practice
3 Apr 2023
Sitecore is a complete CMS and DXP that provides businesses with a suite of features to deliver exceptional digital experiences. Search experience is one of those major features and is critical to any website's success. In this post, we'll discuss why search experience matters for Sitecore customers, why building a search feature from scratch isn't recommended, and explore the best third-party options.
Search experience is essential for Sitecore customers because it significantly impacts and positively augments the user experience. A good search feature can help users find the information they need quickly and easily, improving overall satisfaction. Conversely, a poor search experience can frustrate users and negatively impact their perception of the website and the brand.
Moreover, Sitecore customers need a search feature that is flexible and scalable, one that can grow as the business grows. Sitecore is a powerful platform with a lot of features, but building a search feature from scratch is not recommended because it requires specialized knowledge and expertise that may not be available in-house. Developing and maintaining a search feature in house can be expensive and time-consuming. It’s also frankly not necessary, what with the wealth of enterprise-quality, turnkey search solutions on the market.
Fortunately, several third-party options integrate seamlessly with Sitecore and provide an excellent search experience for users. To help Sitecore customers make an informed decision, let's compare the different search providers.
A website project is never that simple, so the answer will depend a lot on variables such as deadlines, budget, complexity of indexed documents, size of dataset, business importance of the search aspect and more. Each provider has its own pros and cons and it comes down to figuring out exactly what your unique needs and requirements are as a customer.
In summary, a good search experience is crucial for Sitecore customers to provide exceptional digital experiences to its users. Building a search feature from scratch is not recommended due to its cost and time requirements. Instead, businesses should consider third-party options like Coveo, SearchStax, Sitecore Search, or Algolia.
If you're a Sitecore customer and need help defining the best option for your search needs, Konabos has a team of search specialists that can help you evaluate your options and determine the best fit for your business. With Konabos, you can rest assured that you'll have the best search experience for your Sitecore website, providing an excellent user experience and delivering exceptional digital experiences.
Hugo specializes in search and automation, including testing automation. He is bright, amiable, and energetic. As a Sitecore Architect, he is passionate about creating great solutions that don't just follow best practices but further them. His passion for doing great work is equaled only by his willingness to share his expertise with the Sitecore community by blogging and advocacy, like helping to organize the Quebec Sitecore User Group while in Canada. Hugo is a four-time Sitecore Technology MVP, in recognition for all that he does for the Sitecore Community.