Senior Customer Advocate

John West

I am a helper at my core. I’ve had a long, distinguished career in the enterprise business, commerce and DXP space.

Photo of John West

Experience

I’ve served as CTO of Sitecore, founded Sitecore USA in 2004 and was there as we led the company to an investment round of over a billion dollars in 2016. I’ve also been blessed to be at the forefront of our space’s transition towards headless and composable technologies. I’m incredibly grateful for my success, but my proudest moments are when I hear from hundreds of customers and digital professionals who have benefited from the hard-won lessons I’ve shared over the years. 


Like so many of the team at Konabos, I am a Sitecore MVP (the world’s only lifetime MVP, a humbling distinction that recognizes our commitment to making others better). Together, we’ve transitioned from a single-vendor monolithic landscape to the new, challenging, composable DXP paradigm that’s now upon us all. The DXP space keeps changing, but one thing remains constant: great architecture always wins the value battle in the long run, and people always matter. 


I’ve learnt a lot during my journey and look forward to helping you and multiplying my impact as Chief Customer Advocate at Konabos as we all “Keep Exploring” together.