Virtua’s Enhanced Search Experience
Konabos replaced Virtua Health’s outdated search platform with SearchStax, delivering an optimized, user-friendly search experience that significantly reduced development time and costs.
80%
Server maintenance costs reduced by 80%
60%
Search performance increased by 60%
Project Brief
Virtua Health was utilizing an unsupported version of Coveo On-Premises to power its website search functionality. The project aimed to transition from Coveo to SearchStax while preserving the existing user experience and taking advantage of the advanced capabilities offered by SearchStax SearchStudio.
Challenge
The client faced several challenges, including the lack of support for Coveo On-Premises, the need for a dedicated server to maintain the search engine, and limitations in the search results display, such as no keyword highlighting, poor pagination, and static facets that displayed zero options. Additionally, the absence of search analytics and insight dashboards hindered the marketing and business teams from making informed decisions.
Our Approach
To address these challenges, Konabos implemented SearchStax for Sitecore as a plug-and-play solution. The process involved installing and configuring the Sitecore package to connect with SearchStax search apps, replacing Coveo with SearchStax, utilizing the SearchStax UI accelerator for efficiency, and creating only two new Sitecore renderings alongside seven new SearchStax computed fields.
Results
The implementation empowered the marketing team to leverage analytics for enhancing customer experiences. The project was completed efficiently, with less than 70 hours dedicated to Sitecore development, approximately 10 hours for configuring SearchStax search apps, and under 20 hours for front-end development to achieve the desired look and feel for the search page.
What they said
We were not sure whether updating our legacy systems would help or if we were sunk; Konabos really helped us gain clarity of our options to achieve our envisioned future state.
Holly Keily
Research Department Manager
What they said
“I will not hesitate to select Konabos as a training provider again in future.”
Olga Novikova
Manager, Talent Development
What they said
"Konabos is like an extension of ABG's team. They are honest and trustworthy in highlighting ways we can better utilize our resources to save money."
Marc Lamothe
Director Of Web Technology
What they said
"Konabos was instrumental in improving the stability and performance of our website. They pinpointed the issues and clearly communicated the plan to resolve them. Konabos also made themselves available for troubleshooting at a moment's notice, which was very reassuring."
Denise Moorcraft
Director Application Services
What they said
"Konabos demonstrated unmatched expertise in our American Bath Group kiosk development. Their commitment to excellence and timely delivery resulted in a cutting-edge and user-friendly product that elevated our brand and significantly enhanced customer engagement. From design to implementation, Konabos’ dedication to understanding our unique needs set them apart. We highly recommend their services to anyone seeking innovation and “true” collaboration."
Jason Burdette
EVP MarCom and CX
What they said
We were not sure whether updating our legacy systems would help or if we were sunk; Konabos really helped us gain clarity of our options to achieve our envisioned future state.
Holly Keily
Research Department Manager
What they said
“I will not hesitate to select Konabos as a training provider again in future.”
Olga Novikova
Manager, Talent Development