SUGCON EU 2024 | Vaishali's Pre Talk Interview on Mastering CX and Personalization with Sitecore

Vaishali Dialani - Senior Customer Experience Strategist

11 Apr 2024

V shadani congrats on me josep at the Saku 2024 before you hit this stage can you give us a quick teaser on a talk on CX and personalization with sciore firstly thank you so much I am so excited my conversation is going to be super interactive it's focused on the key principles of CX what exactly is CX how does it kind of tie into personalization and then I'm going to spill some beans on what's worked for us and our clients on designing personalization experience how does site how does site code and strategy fit into these piece make sure you're there today at 440 at DAV site see you all

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Vaishali Dialani

With over 8 years of experience as a data-savvy experience designer, research specialist, and strategic change-maker, she passionately advocates for integrating emotions and efficiency through customer experience research, product insights, and communications.

Recognized as a CXPA Emerging leader, CX Leader of The Year 2023 Finalist, and ranked among the top 11 CXMStars worldwide, she believes in the power of knowledge sharing to foster growth and awareness within the CX community.

Vaishali’s commitment to knowledge sharing extends to podcasts, blogs, guest lectures, speaking engagements, and training programs. Simultaneously, conducting leadership training workshops for low-literacy level professionals, making a positive impact through collaborative efforts across diverse spheres.

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