Konabos

ELCA Portal Framework - Building a Secure, Scalable Foundation for Multi‑Portal Growth

Konabos built a secure, scalable multi-portal framework on Umbraco Cloud for the Evangelical Lutheran Church in America, enabling centralized authentication, scheduled user synchronization, and consistent governance. Its first deployment, the Financial Synod Portal, modernized remittance and mission support workflows, cutting processing time by 87.5 percent while significantly improving accuracy, security, and efficiency.

Project Brief

Konabos partnered with the Evangelical Lutheran Church in America (ELCA) to architect and implement a centralized portal framework that enables rapid creation of multiple secure web portals to meet different organizational needs. 

Built on Umbraco Cloud CMS and .NET, and tightly integrated with Auth0 and Blackbaud CRM/ECIS, the platform provides a reusable foundation for future applications, including financial remittances, mission support, and beyond. 

The first deployment under this framework, the Synod Financial Remittance Portal, reduced processing times by 87.5 percent, improved data accuracy to 99.9 percent, and established a robust model for scalable expansion across the ELCA’s 65 synods. 

Challenges

ELCA’s vision extended beyond a single portal, it needed a scalable architecture capable of supporting multiple, mission‑specific portals with shared authentication, integration, and governance. 

Key Challenges 

  • Fragmented legacy systems for each business process 
  • Manual and inconsistent user management across apps, including offline workflows such as paper forms and fax submissions 
  • Lack of SSO and centralized access control 
  • Repetitive development effort for each new portal 
  • Security and compliance demands for financial and user data 

ELCA sought a long‑term, reusable digital framework that could power multiple future portals while maintaining centralized identity management and integration consistency. 

Our Approach

Konabos designed and implemented a modular, multi‑tenant portal framework powered by Umbraco Cloud and .NET Core, with integrations into Auth0 for identity and Blackbaud CRM / ECIS for data exchange. 

This foundational platform enables ELCA to rapidly launch new portals by reusing core modules for authentication, authorization, data exchange, and UI structure. 

Centralized Authentication via Auth0 

Single Sign‑On with role‑based access and scheduled metadata synchronization from ECIS/Blackbaud CRM through Umbraco Cloud to Auth0. User profiles include synod, congregation, and access scopes. 

Multi‑Portal Architecture 

 Shared base components and services, each portal (Financial, Mission Support, future Education portals, etc.) inherits from the same foundational framework. 

Secure Banking & Financial Data Handling

ACH stands for Automated Clearing House, the U.S. banking network used to move money electronically between bank accounts. The framework provides ACH setup forms, approval logs, audit trails, and encrypted communication across financial modules. 

ECIS / Blackbaud CRM Integration 

Scheduled user‑data synchronization (ECIS → Umbraco Cloud → Auth0). Remittance data is exported to ECIS/Blackbaud when users submit it, with batch creation managed downstream. (Not real‑time user sync.) 

Portal Extensibility 

The framework allows new modules (events, training, communications) to be added with minimal development overhead. 

Accessibility & Scalability 

WCAG 2.1 AA compliant, Azure‑hosted, cloud‑optimized for future scale. 

Results

Strategic Outcomes: 

  • Established a reusable platform for future ELCA portals 
  • Centralized identity and access management 
  • Reduced operational redundancy and integration complexity 
  • Improved data consistency across systems 

Customer Testimonials

Konabos’ recommendations and detailed documents helped us with the cultural shift to make the next moves toward a robust digital future.

John Lurquin

Chief Marketing and Development Officer

Customer Testimonials

Konabos is like an extension of ABG's team. They are honest and trustworthy in highlighting ways we can better utilize our resources to save money.

Marc Lamothe

Director Of Web Technology

Customer Testimonials

Konabos was instrumental in improving the stability and performance of our website. They pinpointed the issues and clearly communicated the plan to resolve them. Konabos also made themselves available for troubleshooting at a moment's notice, which was very reassuring.

Denise Moorcraft

Director Application Services

Customer Testimonials

We were not sure whether updating our legacy systems would help or if we were sunk; Konabos really helped us gain clarity of our options to achieve our envisioned future state.

Holly Keily

Research Department Manager

Customer Testimonials

Konabos demonstrated unmatched expertise in our American Bath Group kiosk development. Their commitment to excellence and timely delivery resulted in a cutting-edge and user-friendly product that elevated our brand and significantly enhanced customer engagement. From design to implementation, Konabos’ dedication to understanding our unique needs set them apart. We highly recommend their services to anyone seeking innovation and “true” collaboration.

Jason Burdette

EVP MarCom and CX

Customer Testimonials

We walked away from meetings with Konabos saying, Wow these are the kind of recommendations that we need and there was no beating around the bush. What really helped deliver the best experience, was the fact that Konabos is personally invested in what we are doing here at Toastmasters.

Bianca Montoya

Design Team Manager

Customer Testimonials

Konabos is not a vendor. They are a partner. In our partnership, there is a genuine concern for the individuals and our organization at American Bath Group.

Akshay and his team at Konabos have been instrumental in helping support and advance our digital platform. More importantly, they listen to what direction we want to go and offer options and solutions to us. They are true partners in every sense, and we're thankful for them.


Michael D'Orio

Director of Marketing

Customer Testimonials

I will not hesitate to select Konabos as a training provider again in future.

Olga Novikova

Manager, Talent Development

Customer Testimonials

Konabos’ recommendations and detailed documents helped us with the cultural shift to make the next moves toward a robust digital future.

John Lurquin

Chief Marketing and Development Officer

Customer Testimonials

Konabos is like an extension of ABG's team. They are honest and trustworthy in highlighting ways we can better utilize our resources to save money.

Marc Lamothe

Director Of Web Technology


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