"Konabos demonstrated unmatched expertise in our American Bath Group kiosk development. Their commitment to excellence and timely delivery resulted in a cutting-edge and user-friendly product that elevated our brand and significantly enhanced customer engagement. From design to implementation, Konabos’ dedication to understanding our unique needs set them apart. We highly recommend their services to anyone seeking innovation and “true” collaboration."
EVP MarCom and CX
Reduction in infrastructure costs
Savings on CMS-related costs
Improvement in website performance
Reduction in development costs
Faster time-to-market
Lower infrastructure management cost
Konabos implemented an interactive kiosk experience, utilizing Kontent.ai for content management and a robust data integration strategy. We standardized product attributes across brands, making data reuse more efficient and reducing operational costs. We also prioritized creating a native kiosk interface to ensure smooth navigation and engagement. Through collaborative communication and iterative design, we ensured that the user journey catered to both customers and store managers. This involved creating an intuitive, user-centric experience that allowed shoppers to easily browse, customize, and select their preferred products.
American Bath Group (ABG) faced a significant challenge in showcasing their extensive product catalog across multiple brands in-store. With over 5000 products spread across seven brands, customers found it difficult to explore the full range in physical stores. ABG needed a seamless, in-store solution that allowed customers to browse and interact with their product offerings without overwhelming the space.
Konabos implemented an interactive kiosk experience, utilizing Kontent.ai for content management and a robust data integration strategy. We standardized product attributes across brands, making data reuse more efficient and reducing operational costs. We also prioritized creating a native kiosk interface to ensure smooth navigation and engagement. Through collaborative communication and iterative design, we ensured that the user journey catered to both customers and store managers. This involved creating an intuitive, user-centric experience that allowed shoppers to easily browse, customize, and select their preferred products.
The kiosk implementation transformed ABG's in-store experience, leading to increased customer engagement and satisfaction. The flexible system provided seamless data integration for over 5000 products and allowed store-specific customization. The intuitive user interface simplified the browsing process, while real-time updates enabled better product visibility. ABG's stores now benefit from streamlined inventory management, enhanced operational efficiency, and a robust customer experience, contributing to increased sales and better store management.