Breaking the Cycle of Vendor Fatigue in the Composable DXP World

Akshay Sura - Partner

14 Feb 2023

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In today's fast-paced digital landscape, businesses are constantly on the lookout for new and innovative solutions to keep up with the market's demands. With so many options available, it can be tempting to switch vendors frequently in search of the perfect solution. However, this constant switching can lead to a phenomenon known as "vendor fatigue."

What is Vendor Fatigue?

Vendor fatigue refers to exhaustion and frustration from constantly having to evaluate, integrate, and manage different vendor solutions. This can lead to a lack of focus and direction, making it difficult for businesses to achieve their goals.

How does vendor fatigue impact the composable DXP world?

Composable DXP, or Digital Experience Platform, is a new and innovative approach to creating digital experiences. Unlike traditional DXP solutions, composable DXP allows businesses to assemble custom solutions by combining various components from different vendors.

While this approach offers great flexibility and customization, it can also lead to vendor fatigue. With so many components to choose from, businesses may constantly switch vendors in search of the perfect solution. This can lead to a never-ending evaluation, integration, and management cycle, making it difficult for businesses to focus on their core objectives.

How to Avoid Vendor Fatigue

To avoid vendor fatigue, businesses must take a strategic approach to their digital experience. This means carefully evaluating their needs, researching the available options, and selecting vendors that offer solutions that fit their specific needs.

Once a vendor has been selected, it's important to stick with it for a reasonable amount of time. This will allow businesses to fully evaluate the solution and determine whether it fits their needs. If the solution doesn't meet their needs, businesses can then decide whether to switch vendors or modify their approach.

Whether you're just starting out or already have a solution in place, it's important to be mindful of vendor fatigue and take steps to avoid it. Vendor fatigue can be a major challenge in the composable DXP world. However, by taking a strategic approach to digital experience, businesses can minimize the impact of vendor fatigue and stay focused on their core objectives.

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Akshay Sura

Akshay is a nine-time Sitecore MVP and a two-time Kontent.ai. In addition to his work as a solution architect, Akshay is also one of the founders of SUGCON North America 2015, SUGCON India 2018 & 2019, Unofficial Sitecore Training, and Sitecore Slack.

Akshay founded and continues to run the Sitecore Hackathon. As one of the founding partners of Konabos Consulting, Akshay will continue to work with clients to lead projects and mentor their existing teams.


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